We pride ourselves on high-quality cleaning, but unfortunately, some stains are generally tougher to remove than others! And over-application of chemicals can result in damage to the fabric.
If you’re overall unhappy with the quality of cleaning, feel free to contact our Customer Care team via Live Chat or through firstname.lastname@example.org and we’ll see what we can do.
Please note, we advise customers to get in contact with us within 24 hours from the delivery date and time. Anything outside of this would be processed as goodwill.