What is it?
You might also recognise elastane by other names such as Lycra, Spandex or others to name a few. At a first glance, this type of damage can have a fuzzy lint-like appearance.
The dry-cleaning process can cause further agitation to the garment in addition to usual wear and tear. Breakages or elastane fibres losing elasticity will allow these white fibres to slip through the surface of the fabric.
Can it be prevented, and who is at fault?
Unfortunately, this type of damage is the fault of the manufacturer. During the creation of the garment, the manufacturer would able to select dyes and stretch yarns with a stronger resistance to wear and tear and the cleaning process recommended on the care label.
This type of damage can occur at any time and is the responsibility of the manufacturer for any faults in the garment as long as it is within its life expectancy.
Here at Laundrapp, we will always follow the care label instructions on your garments. Therefore, elastane damage is not something that we can prevent, and it cannot be rectified.
If you have any questions, feel free to ask our customer care team at firstname.lastname@example.org